Frequently Asked Questions
Family traditions & third-generation mastery
Need Further Assistance?
We want every Laureat experience to feel effortless from beginning to end. If you need additional assistance, please reach out through our Contact Us page. We’re always happy to help.
Contact ConciergeOrders & Shipping
Yes. We offer complimentary shipping on all orders over $1,000.
Every Laureat piece is made to order and thoughtfully crafted with attention to every detail. Please allow approximately 2–3 weeks from the date your order is placed for your piece to be completed and prepared for shipment.
All orders are shipped through UPS or FedEx.
Yes. A signature is required for all Laureat deliveries to help ensure your order arrives safely and securely.
Returns
Yes. We accept eligible returns within 30 days of delivery.
Yes. The following are final sale and not eligible for return:
- Custom pieces
- Resized pieces
- Engraved pieces
At this time, we do not offer exchanges.
Jewelry & Craftsmanship
Every Laureat piece is handcrafted locally in Boca Raton, Florida. Each design is created with thoughtful attention to detail and a commitment to exceptional craftsmanship.
We specialize in premium lab-grown diamonds and lab-grown gemstones. Every stone is selected with care for beauty, brilliance, and quality.
Yes. Laureat diamonds are IGI certified.
Ring Sizing & Resizing
Yes.
We offer one complimentary resizing within 14 days of delivery.
Certain styles may vary depending on design. Please contact us before purchasing or after delivery and we’ll be happy to guide you.
Custom Jewelry
Yes. We welcome custom design requests and would be happy to discuss your vision. Please reach out through our Contact Us page to begin.
Care, Warranty & Contact
Yes. Laureat jewelry includes a warranty. Please check our Warranty page for more information.
For questions regarding orders, sizing, custom pieces, or general inquiries, please reach out through our Contact Us page. You can also connect with us by:
- Phone