At Laureat, every piece is thoughtfully handcrafted with exceptional attention to detail. Because each item is made to order, please review the information below regarding production, shipping, and delivery.
All Laureat jewelry is made to order and handcrafted with exceptional attention to detail.
Most orders are completed sooner, but please allow up to 2–3 weeks for production before shipment. Production timelines may vary depending on the design, order volume, holidays, and other factors.
Once your piece has completed production and passed final quality inspection, it will be shipped via UPS or FedEx, and tracking information will be sent to the email address provided at checkout.
We offer complimentary shipping on all orders.
Orders are shipped via UPS or FedEx, depending on the destination and service availability.
Once your order ships, tracking information and shipment updates will be sent to the email address provided during checkout.
For the security of our clients and the value of our jewelry, an adult signature is required for all deliveries. Please ensure someone is available to receive and sign for the package at the delivery address provided.
All Laureat shipments are fully insured while in transit until delivery is completed.
At this time, Laureat ships exclusively within the United States.
Because every piece is made to order, order cancellations or modifications must be requested within 24 hours of purchase.
Once production has begun, orders cannot be cancelled, modified, or changed.
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect shipping address is provided, any additional shipping costs, re-delivery fees, or re-shipment charges will be the responsibility of the customer.
Laureat is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information.
If a shipment is returned to Laureat due to:
The customer will be responsible for any applicable re-shipping fees before the order can be sent again.
Once an order has been shipped, Laureat is not responsible for carrier delays, weather disruptions, or other circumstances outside of our control.
If a package is lost, delayed, or marked as delivered but cannot be located, please contact us promptly.
Laureat will assist customers in initiating and communicating with UPS or FedEx regarding a shipping claim. Resolution of shipping claims is subject to carrier investigation and determination. Any requests for replacement or reimbursement will be reviewed on a case-by-case basis.
If you have any questions regarding shipping, delivery, or an existing order, please contact us. We are happy to assist.
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